A leading third-party inspection and testing company in the commodities logistics domain engaged 18North for a full-stack digital transformation initiative. Their operations — including sampling, lab testing, certification, job audit, and billing — were entirely manual across 22 branches and 16 NABL/non-NABL labs. The mandate was to design a modular digital platform to support operations such as vessel, rake, truck, barge, bunker, and container inspections, while ensuring NABL compliance and field-to-lab traceability.