• ML Optimization System Operationalized: Tiger’s Optimizer transitioned from dev tool to production-ready solution with full business usability

  • Simulation and Planning Time Cut by 40%: Planners could now test multiple resource plans with input variations and quick re-runs

  • Black-Box Model, Cleanly Orchestrated: 18North’s wrapper respected ML boundaries, requiring no refactoring of Tiger’s core model

  • Cross-Functional Usability: Sales, HR, and Finance all accessed role-specific dashboards
  • Sustained Reuse: The wrapper’s modular design allows it to be reused in other manpower planning and capacity balancing domains