• Co-Execution Across Teams: Needed seamless coordination between Tiger’s ML development and 18North’s application architecture.

  • Multiple Interdependent Inputs: Five separate structured files (activity grid, manpower supply, call plan, calendar, sales budget) required validation and harmonization.

  • Reusable Output Rendering: Visit plans generated by the Optimizer needed to be dynamically visualized by banner, region, and week.

  • Zero Model Rewrites: The ML model was to be treated as a black-box — no internal changes allowed; all orchestration and API wrapping had to respect this constraint.

  • Scalable UI/UX: Replace spreadsheet workflows with a responsive, collaborative, browser-native experience.
  • Tight Build Timeline: 14 weeks from design to deployment.