OVERVIEW

Non-Banking Financial Companies (NBFCs) and Microfinance Institutions (MFIs) for 18North

NBFCs and MFIs play a crucial role in financial inclusion, providing credit to underserved sectors and supporting small businesses. As these institutions expand their outreach, managing loan origination, risk assessment, and compliance becomes increasingly complex. Digital transformation in this sector focuses on automating financial processes, enhancing customer engagement, and ensuring compliance with regulatory standards.

From a CEO’s perspective, modernizing financial operations improves service delivery, customer satisfaction, and compliance management. From a CTO’s perspective, building automated, secure, and data-driven platforms ensures operational efficiency and financial transparency.

At 18North, we develop intelligent solutions for NBFCs and MFIs, focusing on automating loan processing, customer onboarding, compliance management, and financial reporting. Our platforms leverage AI for risk assessment, customer profiling, and decision-making, fostering efficiency and reducing manual intervention.

SUBDOMAINS

The industry sectors we served include

Loan Origination and Processing

Automating the loan approval process reduces manual errors. We build systems that streamline application intake, document verification, and approval workflows.

Customer Onboarding and KYC Compliance

Efficiently verifying customer identity is vital for compliance. Our platforms automate KYC processes, integrating with national ID databases.

Credit Risk Assessment and Profiling

Accurate risk profiling requires data-driven analysis. We build AI models that assess creditworthiness using financial data and behavioral patterns.

Financial Reporting and Compliance

Generating accurate financial statements while maintaining regulatory compliance is essential. We build reporting tools that ensure transparency and accuracy.

Loan Repayment & Collection Tracking

Monitoring repayment schedules requires real-time tracking. Our solutions automate reminders, collections, and risk analysis efficiently.

Mobile and Digital Payment Integration

Facilitating seamless payments is crucial for customer satisfaction. We integrate mobile wallets, UPI, and digital banking for easy transactions.

Financial Data Analytics and Insights

Analyzing customer trends and loan performance aids decision-making. We develop dashboards that visualize financial metrics and customer insights.

Customer Support and Service Automation

Providing timely support enhances customer experience. Our chatbots and AI-driven support systems handle queries and resolve issues efficiently.

BENEFITS

Elevating Financial Efficiency with 18North

Enhanced Loan Processing Efficiency

Automate application processing to reduce turnaround times and minimize manual errors.

Improved Customer Engagement

Streamline onboarding and service processes to enhance customer experience.

Proactive Risk
Management

Leverage AI for credit risk profiling and real-time monitoring of loan performance.

Seamless Payment Processing

Integrate digital payment methods for faster and more reliable transactions.

Compliance and Data Integrity

Automate compliance checks to ensure regulatory adherence and data accuracy.

Data-Driven Financial Insights

Generate real-time reports for performance tracking and strategic decision-making.

TECHONOLOGICAL CHALLENGES

Navigating Seamless Fintech Solutions

Integrating with Financial Data Systems

Connecting to banking APIs and financial databases requires robust integration methods.

Automating Compliance Monitoring

Maintaining compliance with evolving regulations requires adaptive automated checks.

Ensuring Data Security and Privacy

Handling sensitive financial information securely demands encryption and secure data protocols.

Managing High-Volume Loan Processing

Scaling loan approval systems to handle large customer volumes requires efficient data processing.

Automating Risk Assessment Models

Developing AI models that accurately predict credit risks requires continuous model training.

Enhancing Digital Payment Security

Securing online and mobile payment channels requires multi-layered authentication.

OUR EXPERTIES

Driving Smarter Financial Operations

At 18North, we specialize in transforming financial processes for NBFCs and MFIs, enabling efficient loan processing, customer engagement, and compliance management. Our solutions leverage AI and automation to enhance credit assessment, payment integration, and reporting accuracy. By building secure, adaptive platforms, we help financial institutions maintain operational resilience while delivering exceptional customer experiences.

CASE STUDIES

AI-Augmented Delivery. Real Results. Practical Impact.

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Climbing Everest: What SME Digital Transformation Really Feels Like

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Beyond the Patch: Version Upgrades in Application Modernization

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One Size Never Fits All: The Architecture Myth We Must Retire

Let’s get started

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more productive business?

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Let us provide the support you deserve.